Dear Robert and Cory

This is just a quick note to express our appreciation to you both for your courtesy, patience and perseverance regarding the purchase of my new Mazda. I am extremely pleased with the car, and wish to thank you again for what we feel was service above and beyond the call of duty.

Sincere regards,

Helen Smith

Hi Cory

Thanks again for all your help with the Elantra. So far so good. We found you folks a great bunch to deal with and have heard nothing but positive reports from friends. Meanwhile I’m off to enjoy the new car!

Iz Jakubowski

Dear Mr. Milburn

My husband and I would just like to thank you and your staff for making the purchase of our car a pleasant experience.

We dealt mainly with the very personable Cory Young for this purchase. I just wanted to let you know what an awesome person he is. He took all the time with us that we needed to make our decision and never made us feel like we were rushed. He did a thorough job in explaining everything we need to know so that when we made our final choice we felt comfortable with it.

When it came time to pick up our car I was pleasantly surprised by your Service Department as they had done a few things we were not expecting, such as new front tires, rotors and a very nice job detailing!

Gary was also very enjoyable to deal with when it came to signing the papers. He made it as painless as possible!

Thanks again to you all!

Heather and Allen Horner

Hi Cory

Just wanted to send you a letter to let you know of our satisfaction with our recent car purchase.

Having never been to Milburn Sales before, I noticed an ad in one of the local papers and thought it would be a good place to do some comparison shopping. I was impressed with the number and different makes of cars available on the lot. What most impressed us though, was your professionalism and courtesy in dealing with our questions. We had visited several other places, and the experience at Milburn’s was by far the best! You took the time to find out what we were looking for, made recommendations and backed it up with obvious knowledge of the cars you were showing. You shared many helpful tips on things to look for when purchasing a used vehicle.

Even upon closing the deal – the car was ready when promised, a small repair – fixed, and I was off driving my new purchase with no hassles. I will be sure to let anyone of my family, friends and colleagues know of the positive experience we had with this purchase.

Sincerely,

Steve Wynen

Dear Cory

Thank you for making our purchase such an exciting experience. Your patience, humor and caring make it so enjoyable, I wish there were more like you. We love the Mercedes!

Jean & Steve Charlebois

Hi Rob

I just wanted to tell you how please I am with my new car. After looking for a car on several used lots in Guelph I must say that my time with you and your staff has been exceptional when it comes to customer service and building confidence in the customer.

As an Executive Director, I spend much of my time training and equipping staff for excellence in customer service. I want you to know that Cory Young has certainly modeled this caliber of service from my first walk on your lot to driving my car off two days later! Cory’s sincere and authentic manner made me believe in your product- not always attributes found today in sales! He did not hesitate to give me the detail on this car, engine, mileage etc regardless of my gender- this I appreciate! He was extremely knowledgable.

I would not hesitate to direct anyone I know to Milburn Auto Sales and look forward to a positive and mutually rewarding relationship.

Sincerely,

Marlene Coughin